Useful Data Sources & References

Benchmarking Data

Benchmarking References

Online Resources and University of Adelaide Library Collection

• Alstete, Jeffery W. (1996). Benchmarking in higher education: adapting best practices to improve quality. Washington: ASHE.
• American Productivity and Quality Centre. The Benchmarking Code of Conduct. Retrieved 28 May, 2008 from http://www.orau.gov/pbm/pbmhandbook/apqc.pdf
• AUQA Good Practice Database. Australian Universities Quality Agency.
• Australasian Council on Open Distance and E-Learning (ACODE), Benchmarks for the use of Technology in Learning and Teaching in Universities.
• Australian Centre for Innovation, Howard Partners, Carisgold (2003). Best Practice Processes for University Research Commercialisation. Department of Education Science & Training.
• Camp, Robert C. (1989). Benchmarking: the search for industry best practices that lead to superior performance. White Plains, N.Y.: Quality Resources.
• C.J. McNair & Kathleen H.J. Leibfried. (1992). Benchmarking: a tool for continuous improvement (1^st Ed.). New York, NY: Harper Business.
• Evans, A. (1999). Avoid these ten benchmarking Mistakes. Benchmarking Plus. Retrieved February 14, 2008 from http://www.benchmarkingplus.com.au/mistakes.htm
• Evans, A. (1994). Benchmarking: taking your organisation towards best practice!. Melbourne: Business Library.
• Fielden, J. (1997). Benchmarking University Performance. CHEMS Paper No. 19.
• Garlick, S., & Pryor, G. (2004). Benchmarking the University: Learning about improvement. Department of Education Science & Training.
• Jackson, N. & Lund, H. (2000). Benchmarking for higher education. Society for Research into Higher Education & Open University.
• Matters, M. & Evans, A. (1999). The Nuts and Bolts of Benchmarking. Benchmarking Plus. Retrieved February 14, 2008 from http://www.benchmarkingplus.com.au/nuts&bolts.htm
• Mckinnon, K. R., Walker, S. H. & Davis, D. (2000). Benchmarking: A manual for Australian Universities. Department of Education Science & Training.
• NIES. (1995). Benchmarking self help manual: your organisation’s guide to achieving best practices /Best Practice Program (2^nd Ed.). Canberra: Australian Govt. Pub. Service.
• Meade, P. H. (1997). A Guide to Benchmarking. University of Otago, Dunedin.
• Prescott, J. (1993). Best Practice - A part of the Australian Renewal, Maintaining the Momentum. Key Papers from the Best Practice Week, February 1993.
• Shafer, B. S., Coate, L. E. (1992). Benchmarking in Higher Education: A Tool for Improving Quality and Reducing Cost. 26(5), pp 28-35. NACUBO Business Officer
• Spendolini, M. (1992). The benchmarking book. New York: Amacom.
• Stella, A., & Woodhouse, D. (2007). Benchmarking in Australian Higher Education: A Thematic Analysis of AUQA Audit Reports. Australian Universities Quality Agency.  
• Wilson, A., & Pitman, L. (2000). Best Practice Handbook for Australian University Libraries. Department of Education Science & Training.
• Zairi, M. (1996). Benchmarking for Best Practice: continuous learning through sustainable innovation.Oxford; Boston: Butterworth Heinemann.

Please note that for the texts from the University Library Collection, you will have to use the title of text or the author to search in the University Library Catalogue.